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Last Updated: Aug 8, 2026
Shipping Policy
Thank you for shopping with Sheep Tallow Company™, a brand operated by Beauty by Tallow LLC. We appreciate your business and strive to process and ship every order as quickly and carefully as possible.
Shipping Locations
At this time, Sheep Tallow Company™ ships only within the United States.
We do not currently offer international shipping.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully authorized. Orders are processed Monday through Friday, excluding weekends and U.S. federal holidays. Please note that processing times are estimates and may vary during periods of high order volume, product launches, holidays, severe weather, or other unforeseen circumstances.
If your order includes preorder items or products that are temporarily unavailable, shipment may be delayed until all items are ready to ship unless otherwise stated.
Shipping Confirmation
Once your order has shipped, you will receive a shipping confirmation email containing tracking information, when available. Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation.
Shipping Methods
Shipping options and estimated delivery times are displayed during checkout.
Estimated delivery dates are provided by the shipping carrier and are estimates only. Delivery dates are not guaranteed.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout.
Beauty by Tallow LLC is not responsible for delays, additional shipping charges, lost shipments, or returned packages resulting from incorrect or incomplete shipping information provided by the customer. If an order is returned to us due to an incorrect or undeliverable address, we may require payment of additional shipping charges before reshipping the order.
Address Accuracy
Please make sure your shipping address is accurate before completing your order. We are not responsible for items that are lost or delayed due to incorrect or incomplete shipping addresses. If you realize there is an issue with your address after placing the order, please contact us as soon as possible to make corrections before your order ships.
Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery is under the carrier's control.
Beauty by Tallow LLC is not responsible for delays caused by shipping carriers, weather events, customs (if international shipping becomes available), labor shortages, transportation disruptions, or other circumstances outside our reasonable control.
If your package appears to be lost or significantly delayed, please contact us at hello@sheeptallowcompany.com. While we cannot guarantee a particular outcome, we will make reasonable efforts to assist you in working with the shipping carrier to locate your package.
If tracking indicates that a package has been delivered but you have not received it, please first check with household members, neighbors, your property's mailroom (if applicable), and the shipping carrier before contacting us.
Risk of Loss
Ownership of Products and the risk of loss pass to the customer upon our delivery of the order to the shipping carrier.
Weather and Temperature Considerations
Because our Products are handcrafted using natural ingredients, including tallow, they may soften, harden, or experience minor changes in texture during shipping due to seasonal temperatures.
These temporary changes generally do not affect the quality, safety, or intended performance of the Product. If a Product softens during transit, allow it to return to room temperature before opening or using it. If a Product becomes firm in cooler temperatures, allow it to naturally warm to room temperature before use. Natural variations caused by shipping temperatures are not considered manufacturing defects.
Force Majeure
Beauty by Tallow LLC shall not be liable for delays or failure to fulfill shipments caused by events beyond our reasonable control, including but not limited to:
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severe weather;
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natural disasters;
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floods;
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wildfires;
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pandemics;
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public health emergencies;
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labor disputes;
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carrier delays;
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supply chain disruptions;
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governmental actions;
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power outages;
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internet outages; or
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other force majeure events.
We appreciate your patience should any such event affect order fulfillment.
Shipping Charges
Shipping charges are calculated during checkout based on the selected shipping method, destination, and order details. Shipping charges are non-refundable except where required by applicable law or where we determine, in our sole discretion, that a refund is appropriate.
Sales tax, where applicable, is also non-refundable.
Damaged Shipments
If your order arrives visibly damaged, please contact us within 7 days of delivery at hello@sheeptallowcompany.com.
To help us investigate and resolve the issue, please include:
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your order number;
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photographs of the shipping box;
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photographs of the shipping label;
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photographs of the damaged Product(s); and
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a brief description of the damage.
We may request additional information to assist with claims involving the shipping carrier.
Questions
If you have any questions regarding this Shipping Policy, please contact us:
Beauty by Tallow LLC
Doing business as Sheep Tallow Company™
Big Rock, Illinois 60511
Email: hello@sheeptallowcompany.com
These policies are intended to be read together with our Terms & Conditions, Privacy Policy, Shipping Policy, and Subscription Terms, all of which govern your use of the Sheep Tallow Company™ website and your purchase of our Products.
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